Privacy Information

Privacy Policy

This Privacy Policy explains how FlightsReserva collects, uses, stores, and protects information when you visit flightsreserva.com, request travel assistance, communicate with our team, or use our booking support services.

We are committed to handling personal information responsibly and using it only for legitimate travel assistance, customer support, security, and business purposes described below.

Information We May Collect

• Name, email address, phone number, and contact preferences.
• Travel details such as route, dates, destination, passenger count, and itinerary preferences.
• Passenger information needed to support a booking request.
• Billing details and payment verification information processed through payment providers.
• Messages, call notes, support requests, and customer service communications.
• Device, browser, IP address, cookie, analytics, and website usage information.

How We Use Information

We may use personal information to:

• Respond to flight search, booking, change, cancellation, or refund requests.
• Provide customer support and communicate itinerary-related updates.
• Verify identity, payment, booking details, and fraud-prevention signals.
• Coordinate with airlines, suppliers, payment processors, and service providers.
• Improve website performance, content, security, and user experience.
• Comply with legal, regulatory, accounting, tax, dispute, and security obligations.

Sharing With Travel And Service Providers

To assist with a travel request, we may share necessary information with airlines, booking systems, payment processors, fraud-prevention vendors, customer support tools, email providers, analytics providers, or other service providers that help operate our business.

We do not sell personal information as a standalone product. We share information only as needed to provide services, operate the website, comply with legal obligations, protect our rights, or complete a customer-requested transaction.

Payment Information

Payment transactions may be handled by third-party payment processors. We may receive payment status, billing verification, and transaction details, but payment providers may process card data according to their own security and privacy practices.

Cookies And Analytics

We may use cookies, pixels, tags, and analytics tools to understand website usage, maintain security, measure performance, improve content, and support advertising measurement. You can manage cookies through your browser settings. Some features may not work properly if cookies are disabled.

Data Retention

We retain personal information only as long as reasonably necessary for booking support, customer service, legal compliance, dispute resolution, accounting, fraud prevention, and business records. The retention period may vary based on the type of information and the purpose for which it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, system, or transmission method can be guaranteed to be completely secure, so customers should avoid sending unnecessary sensitive information.

Your Choices And Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, or a copy of personal information. You may also opt out of marketing communications by using the unsubscribe link in an email or contacting us directly.

Children's Privacy

Our services are intended for adults and travel planners. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and remove it where appropriate.